Covid Policy

NSMA Dubai > Covid Policy

Covid and any other Epidemic/Pandemic Policy

Macc Introduction

The World Health Organisation (WHO) has characterised Covid-19 (coronavirus) as a pandemic. This Director-General of WHO stated that “This is not just a public health crisis, it is a crisis that will touch every sector – so every sector and every individual must be involved in the fight.”. We can all ‘do our bit’ and this policy is provided to help your organisation think through staffing, volunteers, hygiene and how you deal with practical situations that are likely to arise due to Covid-19.

Introduction
During the Covid-19 situation, National Social Media Awards Limited and any other companies/subsidiaries related to the NSMA will ensure that we are meeting our duty of care to our staff, volunteers, visitors and service users.

During this time, the NSMA aims to:

  • Encourage staff and volunteers to carry on as normal, if they are well
  • Take additional precautions to protect them from exposure to infections
  • Lessen the risk of spreading the virus to others

We also aim to:

  • Keep core business, activities and services going where it is practical to do so
  • Operate within our usual policies, procedures and guidance
  • Recognise that we may need to be temporarily flexible with our normal policies and procedures help staff and volunteers manage during the Covid-19 situation

Additional Hygiene
This is where you say what you will do in addition to your normal cleaning and hygiene routines. Staff will be reminded and encouraged to follow Public Health England (PHE) general precautions:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze: catch it, bin it, kill it!
  • Put used tissues in the bin straight away
  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell
  • Clean and disinfect frequently touched objects and surfaces
  • Do not touch your eyes, nose or mouth if your hands are not clean

Visitors to our office/premises/site/building 

  • In public-facing areas National Social Media Awards will provide antibacterial sanitiser, disposable tissues and covered bins for public use
  • Notices will be posted to encourage the public to use these items
  • Where possible some separation between staff and the public will be encouraged, e.g. by use of physical barriers.
  • We may have to ask visitors not to come to our office and to cancel events or meetings during the Covid-19 situation, except where it is absolutely necessary

Where visitors do need to visit NSMA office/site/venue, visitors will be:
• Asked if they have any symptoms before being allowed into National Social Media Awards premises and if they do they will be refused entry
• Asked to sanitise their hands before entering National Social Media Awards premises
• Visitors will be restricted to meeting rooms where at all possible
• We will use other ways to deliver our activities and services wherever possible and appropriate, e.g. use of website, video conferencing, email

Face to face meetings

Travel should be avoided unless absolutely essential, especially if the journey requires using public transport.
Face to face meetings should be avoided wherever possible. Use of telephone / video conferencing / email facilities will be encouraged.
Where face to face meetings are unavoidable, National Social Media Awards designated meeting rooms should be used which will have sanitiser pumps /tissues / waste bins provided and will be cleaned daily.

Staff who may be at risk
Some staff may be more at risk of developing Covid-19 related health complications. For example:

  • Pregnant workers
  • Those with a compromised immune system

National Social Media Awards will move such staff to work in lower-risk work sites and locations. If this is not possible, we may ask staff to work from home until it is safe for them to return to the workplace.

Recognising symptoms
Government guidance on Covid-19 tells you the most significant symptoms to look out for:

  • Persistent cough
  • Difficulty in breathing
  • Fever

National Social Media Awards will ensure staff can spot these symptoms and know what to do.

In the Workplace
If an employee feels ill with symptoms that match Covid-19, they should stop working and do the following:

  • Keep at least 2 metres (7 feet) away from other people, where possible on their own in a closed room, with the window open
  • Follow the personal hygiene guidance (cover coughs with tissues or sleeve and bin tissues) and avoid touching anything
  • Use their own mobile to access 111 online coronavirus service at https://111.nhs.uk/covid-19/ and follow advice there on what to do next
  • Only call 111 if you cannot get help online
  • Use their own mobile to inform their line manager or other manager to say they are ill and are currently self-isolating at work
  • Update their manager/ other manager on any NHS advice given

Outside the Workplace
Similar advice applies. Employees should inform their manager and stay at home until they are fully recovered and their GP has confirmed they are no longer infectious.

Volunteers
Volunteers who develop symptoms whilst volunteering should:

  • Keep at least 2 metres (7 feet) away from other people, where possible on their own in a closed room, with the window open
  • Follow the personal hygiene guidance (cover coughs with tissues or sleeve and bin tissues) and avoid touching anything
  • Use their own mobile to access 111 online Covid-19 service at https://111.nhs.uk/covid-19 and follow advice there on what to do next
  • Only call 111 if you cannot get help online
  • Use their own mobile to inform their Volunteer Supervisor to say they are ill and are currently self-isolating at their volunteering place
  • Follow NHS advice
  • Update their Volunteer Supervisor on any NHS advice given
  • The Volunteer Supervisor will facilitate the volunteer to self-isolate at home and will take any local action needed

If symptoms develop when not volunteering, follow NHS 111 advice

Response to Knock-on Effects
In general employees have no right to refuse to attend work during a health crisis unless there is a clear risk, and refusal to do so may put them in breach of their employment contract. Fear of contracting the virus does not, in general, constitute a valid reason for absence.
However, we will consider staff concerns and problems on a case by case basis, with working from home or use of annual or unpaid leave possible solutions.
If we ask you not to come into work, then we may ask you to work from home but you will receive your normal pay.

Clients cancelling due to COVID19
As we appreciate that Covid effects everyone in different ways we will NOT accept a cancellation unless it is a direct cause to something that the NSMA has done. For example: If the NSMA has to postpone or cancel an event the client will be notified and therefore will be given the option to a refund or move their sponsorship across to a different event or the next event.